Guarantees
Guarantees
Our Commitment to Quality & Customer Satisfaction
At Millers of Claflin, we stand behind every piece of furniture and mattress we sell. Our commitment to quality, durability, and customer satisfaction ensures that you can shop with confidence.
Furniture Guarantee
We source our furniture from trusted manufacturers known for their craftsmanship and reliability. Every item is backed by manufacturer warranties, covering defects in materials and workmanship. If you experience any issues with your furniture, our team will assist you with warranty claims and service solutions.
- Manufacturer Warranties: Coverage varies by brand and product. Contact us for details on your specific item.
- Service Support: If your furniture needs repairs, our certified technicians can assess and resolve issues.
- Replacement Policy: If a product is defective and cannot be repaired, we’ll work with you to find a suitable replacement.
Mattress Guarantee
A great night’s sleep starts with the right mattress. That’s why we offer top-quality mattresses from leading brands, all backed by manufacturer warranties.
- Warranty Coverage: Most mattresses include 5-year to 10-year warranties against manufacturer defects.
- Body Impressions: Some settling is normal, but warranties cover excessive sagging outside of standard guidelines
- Proper Support: To maintain warranty eligibility, use an appropriate bed frame or foundation.
If you have concerns about your mattress performance, our team is here to help you navigate the warranty process.
What’s Not Covered?
While our guarantees cover defects and craftsmanship issues, they do not extend to:
- Normal wear and tear
- Damage caused by improper use or accidents
- Stains, spills, or pet-related damage
- Modifications or repairs by third parties
For added protection, consider our furniture and mattress protection plans, which cover spills, accidents, and more.
Need Help? Contact Us!
Have questions about your furniture or mattress guarantee? Visit our showroom or contact us today for assistance with warranty claims, service requests, or product concerns.